aq444 Terms and Conditions

Introduction to the Agreement

These terms and conditions ("Terms") form a legally binding agreement between the aq444 platform and its users ("you" or "user"). aq444 is an online gaming platform that provides various casino games, sports betting, and live gaming services for players in Bangladesh.

These terms cover the aq444 platform website, its mobile version, and all related services. The platform operates on Bangladesh Standard Time (BST, UTC+6).

Language and Interpretation

These terms are written in Bengali and the Bengali version shall be considered final and legally binding. In the event of any dispute or ambiguity in interpretation, the Bengali version shall prevail. The sole authority to interpret any clause of these terms is reserved with the aq444 management.

Registration Process

Each user may create only one account. The following conditions apply at the time of registration:

• Accurate and truthful personal information must be provided.
• An active and personal email address must be used.
• The mobile number provided must belong to the user.
• Opening multiple accounts on the same device, IP address, or payment method is prohibited.
• Sharing or selling account credentials with third parties is strictly prohibited.

Account Security

You are solely responsible for keeping your account login details (username and password) completely confidential. You alone are responsible for all activities conducted through your account. It is your duty to notify the aq444 support team immediately of any security breach of your account.

Information Verification

aq444 reserves the right to verify the accuracy of registered information at any time. As part of the verification process, a national identity card, passport, or other government-issued identification document may be requested. In cases of false information, the account will be cancelled and deposited funds may be forfeited.

Age Requirement

To open an account and use gaming services on aq444, the user must be at least 21 years of age. Providing a false age at the time of registration will be considered a legal offence and the aq444 management may take any necessary action.

Geographic Eligibility

This platform is primarily operated for players in Bangladesh. Accessing the service from countries or regions where online gaming is legally prohibited is entirely at the user's own risk. The user is solely responsible for complying with the laws of their own country.

Transaction Warnings

aq444 strictly follows Anti-Money Laundering (AML) policies. If a suspicious transaction is identified, payment may be suspended until the account is verified. All transactions are conducted in compliance with applicable Bangladesh Bank regulations.

Welcome Bonus

The aq444 welcome bonus is a 100% bonus on the first deposit, up to a maximum of ৳15,000. The following conditions apply to claim this bonus:

• The bonus is for first-time depositing users only.
• To withdraw the bonus, the bonus amount must be wagered 10 times (10x).
• The bonus may only be used on approved games.
• The welcome bonus can be received only once per account.
• Fulfilling the wagering requirement through a single game or betting method may be prohibited.

VIP Program and Cashback

The aq444 VIP program has three tiers, each with its own weekly cashback benefit:

• Bronze: Maximum weekly cashback of 0.3%.
• Silver: Maximum weekly cashback of 0.7%.
• Gold: Maximum weekly cashback of 1.0%.

Promotion to a VIP tier is assessed automatically based on the user's gaming activity. Cashback benefits are counted as bonuses and wagering requirements may also apply to them.

General Promotional Terms

The following general terms apply to all bonuses and promotions:

• To take advantage of a promotion, the associated terms and conditions must be fully met.
• If misuse or manipulation of any bonus is proven, the bonus and any related winnings will be cancelled.
• aq444 reserves the right to modify or cancel any promotion.
• Bonuses have a limited validity period — a specified time limit will be stated in each offer.

Game Operations

All games offered on aq444 are supplied by third-party software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt, etc.). The outcome of each game is determined through Random Number Generator (RNG) technology, which is completely impartial.

• In the event of a dispute over a game result, the game provider's log data will be considered the final evidence.
• If a game is interrupted due to a technical error, the relevant round will be considered void and the wagered amount will be refunded.
• aq444 is not responsible for any loss caused by a network disconnection.

Bet Limits

Minimum and maximum bet amounts are set for each game and are clearly displayed in the game interface. The aq444 management provides the facility to set personal bet limits to ensure responsible gaming.

Strictly Prohibited

The following activities are completely prohibited on the aq444 platform:

• Creating multiple accounts or using another person's account.
• Following any strategy with the intent to circumvent bonus terms and conditions.
• Operating games through automated bots or software.
• Collusion (manipulating games against other players in a group).
• Using the platform for money laundering or illegal activities.
• Exploiting technical errors in the platform.
• Harassing or being abusive toward other users.
• Operating an account under a false identity.

Grounds for Suspension

In any of the following circumstances, the aq444 management may suspend an account temporarily or permanently without prior notice:

• If evidence of a breach of terms and conditions is found.
• If false information is detected during identity verification.
• In the case of suspicious financial transactions.
• If a security risk to the account arises.
• If a self-exclusion request is made under the responsible gaming policy.

Account Recovery

To appeal or raise a complaint about an account suspension, please contact the support team. After the required information and documents are submitted, the aq444 management will verify and communicate a decision. Any legitimate funds remaining in a permanently cancelled account will be returned to the user subject to verification.

Data Collection and Use

aq444 collects personal information for the purpose of registration and service delivery. Collected data is kept secure with strict SSL encryption. Data may be shared with third parties only in the following circumstances:

• With the relevant financial institution for payment processing.
• With authorities due to legal obligations.
• With security partners for fraud prevention.

For more details, please read our Privacy Policy.

Limited Liability

aq444 is not liable for the following:

• Losses caused by internet disconnection or technical issues.
• Delays caused by service disruptions from third-party payment providers.
• Losses resulting from the unintentional exposure of a user's account information.
• Unforeseen circumstances (force majeure) such as natural disasters or cyberattacks.

Gaming Risk Acknowledgement

Online gaming carries the risk of losing money, and this is entirely at the user's own knowledge and discretion. aq444 encourages responsible gaming. If you are affected by gaming-related problems, please seek help from our Responsible Gaming page.

Right to Make Changes

aq444 reserves the right to change, add to, or remove any part of these terms and conditions at any time. For significant changes, users will be notified in advance via their registered email or a clear notice will be displayed on the platform.

Continued use of the platform after any changes will be considered as the user's agreement to the new terms and conditions. The date of the most recent update will always be displayed at the top of this page.

Complaints Process

In the event of any dispute or complaint, please contact the aq444 customer service team first. Complaints can be submitted via our 24/7 Bengali live chat support or by email.

• A response will be provided within a reasonable time after the complaint is received.
• In disputes regarding game outcomes, the game provider's server logs are the final evidence.
• In the case of financial disputes, please keep records of transactions and screenshots.

Governing Law and Jurisdiction

Any matters relating to the governing law and jurisdiction of these terms and conditions are at the discretion of aq444. In the event of a dispute, both parties will prioritize resolution through discussion.